May 23-25, 2016Las Vegas, Nevada
February 4, 2016Miami, Florida
March 22, 2016London, England
September 19 - 21, 2016Toronto, Canada
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Designing a Successful Kiosk

Learn how Maria Rivolta’s kiosk at Mall of America draws in customers for its line...
After

18th Annual Visual Victories Awards

The Visual Victories Awards applauds winning efforts in seven categories.

Merchandising
And Marketing

Retailer
Profiles

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Staffing & Hiring

Managing Part-Timers
Part-time employees may fill your scheduling needs, but if turnover's a problem, you may be causing it. Here's how to...
How do you get your staff to be as invested in your business as you are?
Do you have staff just lounging around at the RMU? Are they making the most out of every sales opportunity...
Body Language
Your gestures say far more than your words do. Here's how to use them to turn shoppers into buyers.
Age Bias
The workforce is getting older. If you're like most retailers, you have or will have older employees, and you have...
How to Talk to a Tough Customer
Uh-oh. Here it comes: the flushed face, the rapid breathing, the clenched teeth—the angry customer. Remember the Perato Principle? It's...
Hiring the First-Time Worker
Due to a booming economy and a tight labor market, employers are being forced to evaluate teenagers, recent college graduates...
more Staffing & Hiring »
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