Innovative Shop-Small Events Across America

Businesses take advantage of American Express’s annual Small Business Saturday.

Last-Minute Holiday Tips: Marketing Advice to Increase Sales

Follow these suggestions to make this holiday a true success.

And Marketing


Staffing & Hiring

Hiring for the Sales Floor
Hiring the right sales people is critical—but it's not easy. Here's how to end up with a winning staff.
The new overtime laws bring new penalties. Here's what you need to know.
Finding Great Employees
You want to hire only the best employees, but where are they? Chances are, they're happily working for someone else....
Employee Motivation
Creating an environment of recognition in your store.
Calming “Customonsters”
The holidays can turn even great customers into customonsters. Here are seven tips for handling difficult and demanding customers when...
Feeling at Home
Do non-family employees feel like "outsiders" in your family business? If so, it's a sure bet that they have low...
more Staffing & Hiring »
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