Forget all the hassle that comes with returning products at retail stores because Walgreens return policy is here to make your life easier. If you are not satisfied with your shopping experience here, Walgreens offers a flexible return window to get a refund or request for an exchange. Let me show you how this works!
Walgreens offers a 30-day return policy on most products. If you return the product at Walgreens over the given return window, you must have an original receipt or the order number. Some items that cannot be returned at Walgreens under certain conditions include Gift Cards, Prepaid Cards, Phone Cards, Pharmacy items, Contact lenses, Seasonal products, Birchbox BYOB, and Sexual Wellness products. In case of a missing receipt, you receive store credit at the lowest advertised price for the last 60 days.
What Is Walgreens Return Policy Over 30 Days?
Walgreens offers a 30-day return policy on most products. Customers who are unsatisfied with their purchase can return the item to Walgreens for a full refund or exchange. If you return the product at Walgreens over the return window, you must have an original receipt or the order number.
However, there are certain exceptions that you have to keep in mind when shopping at Walgreens. The pharmacy has the absolute right to refuse the returns or exchanges. Specifically if the return poses a potential hazard to health or safety, goes against or exploits the company’s return policy, or involves any fraudulent behavior. Walgreens also has the right to change its return policy at any time.
Products that are classified as “final sale” cannot be returned. Some items like contact lenses and tobacco products cannot be returned once opened. Walgreens can be quite expensive so you must comply with these regulations to avoid any wasted hassle in returning the items.
Does Walgreens Return Policy Work For Online Purchases?
Walgreens’ Return Policy comes with surprises and greater ease. It works for online purchases. You can choose either of the two options, i.e., physically taking them to any Walgreens store or mailing them back to their location. To your delight, they also pay back the shipping charges.
If you are wondering about the return policy, it is the same 30-day policy for in-store purchases. Another thing to remember is that you will need to print out a prepaid return label for your respective order by visiting the following link https://www.walgreens.com/returnlabel.
Walgreens Return Policy Without Receipt
Without receipt, you will receive the store credit for the minimum listed price or, to say, the lowest advertised price in the last 60 days. The store credit will be disbursed upon issuance as a W card, essentially a gift card exclusively available for Walgreens.
In case of an unfortunate event where you might have misplaced your receipt, do not feel discouraged. With the right support, you can overcome this obstacle. The Walgreens rest assures its help in case the purchase receipt is missing and lends you a helping hand.
Walgreens’ return policy without receipt expects you to display a valid photo ID as part of their legal verification formalities. If the company suspects you are exploiting their policy or misleading them with the ID, they may veto your return immediately.
Enrolling in the Walgreens program and associating your phone number with it is advisable. By doing so, kindly input your registered phone number each time you purchase at the point of sale. The practice will facilitate the correlation of all your transactions with my Walgreens account.
How To Return Products/Items To Walgreens Without Receipt?
You may be confused (because I surely was!) when you walk over to the counter for returning an item but don’t have the receipt.
A little guidance will let you handle the situation easily!
- Bring the product to the store with its original packaging and accessories.
- Move to the checkout counter in Walgreens store.
- Ask the employee to return the item and explain that you have lost the receipt.
- Then share your government-issued ID card with the employee.
- Wait for the employee to check the purchase records.
- If everything works out smoothly, the employee will return the item and initiate the refund process.
If the employee is not able to sort out the matter for you, he/she will reach out to store manager and provide a solution.
Find The Receipt To Return Online Orders To Walgreens
You can obtain the receipt online for returning the orders.
- Log in to your Walgreens account and click on the Product Orders section.
- Then find the order for which you want to get the receipt for.
- Print the receipt by following the on-screen instructions.
Does Walgreens Return Gifts Without Receipt?
Walgreen’s return policy stipulates that they accept the returns of gifts without a receipt, but only for an exchange or the lowest price of an item (store credit via a gift card) in the timeframe spanning the last 60 days. All you need to do is bring in the article and let the concerned member know the situation.
Otherwise, Walgreens returns items without receipt if you can provide a valid explanation of why it is missing. You may also be asked to share another proof of purchase.
What Items Can You Not Return To Walgreens Without a Receipt?
Walgreens still has a limitation on which items you can return and the number of days within which the return must be made.
For example, there are some products that you must return to the store with the original receipt and within 30 days of the purchase.
- Heavy electronics.
- Household appliances.
Other items that the store does not accept in return in any situation are listed below.
- Seasonal items.
- Sexual wellness items.
- Pharmacy items.
Walgreens Return Policy For Opened Items
Walgreen’s policy for returning opened items allows for returns to be made within a 30-day window, though there may be variations depending on the specific item and the reason for return.
Opened items may qualify for a refund, exchange, or replacement, with the compensation being original payment or store credit, depending on the circumstances.
However, certain items like prescription drugs, tobacco, alcohol products, customized items, and sexual wellness products are generally not eligible for return, even if unopened.
In addition, certain items may require proof of purchase, such as a receipt or packing slip, to be eligible for a return. If the return is due to damage, defect, or an incorrect product being shipped, Walgreens may provide a prepaid return label or cover the cost of return shipping.
However, if the return is due to customer preference or change of mind, the customer is generally responsible for return shipping costs. It is important to note that Walgreens reserves the right to refuse returns or limit exchanges for any reason, including suspected fraudulent behavior or abuse of the return policy.
Walgreens Return Policy For Merchandise
Walgreens Makeup Return Policy: The process of returning cosmetics or electronic items at Walgreens is handled at the discretion of the store manager. In most cases, an open or used item will not be eligible for a refund in the original form of payment.
Electronic Return Policy at Walgreens: The store manager is authorized to deal with electronic returns, typically processed via Walgreens gift card. Walgreens may have faced challenges with fraudulent returns related to its scarce inventory of electronic items.
Walgreens Photo Return Policy: Walgreens offers a photo return policy based on a 100% satisfaction guarantee. If your photos were printed and picked up in the store on the same day, you could visit your local Walgreens store for a refund or exchange. However, if your order was placed online and shipped, you must contact the customer service team.
Return Policy For Walgreens Prescriptions: Walgreens is prohibited by law from accepting returns of prescription medications. If you suspect an error in filling your prescription, kindly contact the store, you can contact customer service at 1-877-250-5823 for assistance.
Some other product return policies you might be interested in reading about are shortly discussed below.
- Gift Cards, Prepaid Cards, and Phone Cards: These items are non-refundable and non-exchangeable.
- Contact lenses: Returns of contact lenses will only be accepted if the wrong lenses were sent, if the lenses are damaged or defective, or if an incorrect prescription was provided.
- Seasonal Products: Typically, these items are non-refundable, although the final decision may be left at the discretion of the store manager.
- Birchbox BYOB (Build Your Box): Non-returnable.
- Sexual Wellness Products: These products are non-returnable and cannot be exchanged.
- Tobacco & Alcohol Products: The return policy for these items varies by store location. They must be unopened and can only be exchanged for identical items.
How Long Will It Take Walgreens To Refund My Money After Return?
Upon returning an item to Walgreens, customers often wonder how long it will take to receive a refund. According to the Walgreens return policy, it should take at most 30 days to be processed and the refund to be issued. Upon successfully processing your return request, Walgreens will give a refund amount to the original payment method.
Walgreens has a comprehensive return policy covering various products, including cosmetics, electronics, pharmacy items, and seasonal products. For example, prescription drugs can only be returned if there has been an error in filling the prescription. Customers should call Walgreens customer service at 1-877-250-5823 to report any such errors.
Walgreens gift cards are typically issued for electronics and cosmetics returns at the store manager’s discretion. Birchbox BYOB, sexual wellness, and seasonal products cannot be returned.
- If you received the wrong contact lenses or the lenses are damaged or defective, you have 30 days to return them. You can also return contact lens solutions and accessories within the same return window. However, you only have 14 days to return or exchange your items if you still need a receipt.
- For electronics and cosmetics, the store manager can decide on the return. Typically, they will process refunds as a W Gift Card.
- Birchbox BYOB, sexual wellness, and seasonal products are not eligible for returns.
- Walgreens Photo has a 30-day return policy. However, you cannot return your product to a local store if you order by mail.
Does Walgreens Give Store Credit As Refund For Return
If you receive a gift card from Walgreens, you can choose to have the funds added to your Walgreens account, or you can opt to receive a physical W Card. The W Card works like store credit and can be used to purchase in-store or online at Walgreens.com.
Walgreens provides two types of gift cards: the W Card and the Walgreens Card. The former is regarded as store credit. The latter is a regular gift card that can be used for in-store and online purchases.
Recipients of Walgreens gift cards can choose to have the funds added directly to their Walgreens account. They can also choose to receive a physical W Card. To use your W Card or Walgreens Card, present it at the time of purchase. The cashier will scan the card or enter the card number to deduct the purchase amount from the card balance.
If the balance on the card is insufficient to cover the total purchase cost, you will need to provide an additional payment method to cover the difference. Additionally, gift cards have expiration dates, so be sure to use them before expiration to avoid losing the remaining balance.
Things You Need To Make a Return at Walgreens
The item you wish to return: You must bring the thing you want to return to the Walgreens store. Please ensure the item is in its original condition with all packaging, tags, and accessories intact.
Receipt or proof of purchase: When returning, you must present the original receipt or proof of purchase. If you do not have the ticket, Walgreens may be able to locate your purchase using your Balance Rewards card or the credit or debit card you used to make the purchase.
Valid ID: Walgreens requires a valid photo ID for all returns, regardless of the form of payment. Acceptable forms of ID include a driver’s license, state-issued ID, or a passport.
Timeframe for return: You must return the item within the specified timeframe set by Walgreens. You can check the return policy for the specific item or contact Walgreens customer service for more information.
It’s important to note that some items, such as prescription medications, cannot be returned for a refund or exchange. In addition, certain items may have special return requirements, such as electronics or appliances.
Can Walgreens Look Up Receipts For Return?
While Walgreens may only look up receipt for in-store purchases, customers can easily access and print out their online purchase receipts.
- To do so, log in to your account at Walgreens.com.
- Then navigate to the “Product Orders” section under “Your Account,” and locate the order for which you need a receipt.
From there, you can view and print out a copy of your receipt. It’s important to note that this option is only available for online purchases. In-store purchases may require a physical ticket for returns or exchanges.
Walgreens Customer Support Service Number For Help
If you require assistance from Walgreens customer support service, contact them by dialing the following number: [ 1-877-250-5823]. Their customer service team is available [to answer any questions or concerns you may have regarding their products or services.
Whether you’re a new customer or a long-time client, Walgreens is dedicated to providing exceptional customer service and is always ready to assist you. So don’t hesitate to contact them if you need any assistance!
- Walgreens offers a 30-day return policy on most products, with a few exceptions. Items returned after the given time require an original receipt or the order number.
- Products classified as “final sale” cannot be returned. Contact lenses and tobacco products can also not be returned once opened.
- Walgreens provides store credit for returns without a receipt based on the lowest advertised price for the last 60 days.
Frequently Asked Questions (FAQs)
Can you return an item to Walgreens that you bought with a coupon?
Yes, you can return an item to Walgreens bought with a coupon. In this case, you will receive the full price you paid for the item without any deductions. This also includes the coupon value.
Does Walgreens take back online purchases at any store?
Yes, you can return your online purchases at any Walgreens location. If you return your online order in-store, you will get the shipping fee of $5.99 reimbursed.
Does Walgreen’s return policy cover covid test kits?
Unfortunately, Walgreens does not accept returns for COVID-19 test kits.
Does Walgreen’s return policy work for shipping-restricted items?
If you try to return a product with shipping restrictions, you will receive special instructions when completing the Prepaid Return Label online.
Why does Walgreens not fill my prescription?
A couple of reasons leading to a pharmacist not filling your prescription may include missing key information or difficulty reading. Other than these, it can also be due to a shortage of drugs or insurance rejections.
Does Walgreens accept return packages?
You can drop off your sealed package or a prelabeled package at any Walgreens location. Then ask for assistance from the staff.