Winter 2013 Doing the Numbers, Winter 2013

Black Friday Boom

A record 247 million shoppers visited stores and websites over Black Friday weekend, up from 226 million last year. Making sure to take advantage of retailers’ promotions to the full extent, the average holiday shopper spent $423 this weekend, up from $398 last year. Total spending reached an estimated $59.1 billion.
Source: National Retail Federation

App Happy


47% of smartphone users use a shopping app. Make sure to get on your mall’s mobile marketing platform if they have one. At the very least, mall maps and store locators for mobile phones can help customers locate you and your services easily.
Source: Tapjoy Mobile Shopping Survey

Small Business Saturday Soars


American Express’ campaign has been gaining momentum every year. 2012 was no exception. Consumers spent $5.5 billion at independent retailers across the country. It’s not too early to plan for this year’s holiday season. Creating a well-planned strategy for SBS will make sure you get a nice chunk of that spending pie.
Source: Small Business Saturday Consumer Insights Survey

Social Sales?


Industry holiday data and what they mean for your specialty retail business.Social media accounted for less than 1% of sales on Black Friday. This doesn’t discount its relevance – but probably points to the fact that your customers want you to use social media to raise brand awareness, not just sell, sell, sell!
Source: IBM Smarter Commerce

A Perfect Fit

Apparel continues to be a top sales category in specialty retail accounting for 15% of all sales. Fun T-shirts, baby apparel, are always big draws in the common area.
Source: Specialty Retail Pulse