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by Press Release
The Philadelphia Marketplace Food & Shops at Philadelphia International Airport (PHL) congratulates Brooks Brothers as the 2011-2012 “Merchant of the Year” award recipient. The announcement came during a masquerade-themed celebration, held at the Airport Marriott hotel.
            Terry Singer, general manager for Brooks Brothers, was awarded $1,000, the EDGE! trophy and the coveted title of “Merchant of the Year.”
Restaurant and retail quarterly winners for 2011-2012 include:
·         Q1: Chickie’s & Pete’s (Terminal A West) and Brooks Brothers (B/C Connector)
·         Q2: Peet’s Coffee (D/E Connector) and XpresSpa (Terminal AC)
·         Q3: Guava & Java (Terminal E) and Sweet Flights (Terminal C)
·         Q4: Vino Volvo (Terminal A West) and Fire & Ice (B/C Connector)
            The Philadelphia Marketplace’s Cutting EDGE! Program (Excellence Drives Great Experiences) was designed to motivate and reward merchants for providing great customer service to passengers at PHL. Each merchant can earn EDGE! points for exceeding expectations through great customer service, marketing and training. At the end of each quarter, the merchant with the most points is named Merchant of the Quarter, and the merchant with the most points overall is named Merchant of the Year.
            Additional EDGE awards were presented to the following merchants:
·         Best New Store Opening: Sky Asian Bistro
·         Best Green Merchant: Ibo Bistro & Wine Bar
·         Community Service Award: Guava & Java and The Paradies Shops
·         Friendliest Staff & Management Team: The Body Shop
·         Most Creative Design/Construction: Sky Asian Bistro
·         Most Exciting Food & Cocktail Location: Legal Sea Foods
·         Most Exciting Retail Merchandised Storefront Display: Fire & Ice
·         Most Improved Customer Service Score: Villa Fresh Italian Kitchen
·         Outstanding Achievement Award: MarketPlace Philadelphia Management Accounting Department
·         Specialty Retail MP: Time to Fly
              “Brooks Brothers has demonstrated a continued commitment to excellence in customer service,” said Anna DiGregorio, Director of Marketing for the Philadelphia Marketplace Food & Shops. “We’re proud of Terry and the rest of the Brooks Brothers team—and offer our congratulations to all of the merchants who were recognized this year.”

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