Cadillac Fairview EVP Believes Mall Will Survive Retail Disruption Thanks to Focus on Services

by Amira Zubair

On the latest episode of The Disruptors, co-hosts Amber Kanwar and Bruce Croxon sat down with Salvatore Iacono, executive VP of operations at Cadillac Fairview, which owns the Toronto Eaton Centre, to discuss how malls can embrace change brought on by technology in the retail space.

During the interview, Iacono provided background about Cadillac Fairview, highlighting that the company owns “no less than 19 shopping centres in Canada.” He said 11 of these shopping malls are amongst the top 20 most productive malls in the country.

While Kanwar and Croxon suggested that sales for traditional mall retailers are slowly declining as more consumers turn to online shopping, Iacono said malls continue to see lots of traffic.

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