Employee Management

Holiday Help

Your holiday employees are the backbone of your business. Here’s how to find and retain stellar staff. Consider what it takes to hire someone: the time and expe... »

Best Practices Training for Leasing Professionals

SRR's Specialty Leasing Designation Certificate Program sharpens essential professional skills. Whether you're a new specialty leasing manager or you have been work... »

Make the Holidays Merry

You can take steps to reduce stress levels and stimulate more sales during the coming Christmas season. Schedule early, plan strategies for angry customers and monit... »

How do you get your staff to be as invested in your business as you are?

Do you have staff just lounging around at the RMU? Are they making the most out of every sales opportunity that passes them by? Here's how to get your employees enth... »

10 Cost Effective Ways to Keep Great Employees

Employees matter. No, they really matter. In fact, it's safe to say that the men and women who work for you are everything. Think about it. Your competitors have acc... »

Feeling at Home

Outsiders Do non-family employees feel like "outsiders" in your family business? If so, it's a sure bet that they have low morale and simmering resentments that are ... »

Managing Seasonal Employees

Starting your search Where do seasonal specialty retailers go to find employees? Where everyone else does: the Internet. Although big-name sites like monster.com or ... »

25 Time Management Tips

Sometimes effective time management means getting organized and other times it means just saying "no." Here are 25 tips to keep you focused and save you time. 1. Ask... »

Employee Motivation

The vast majority of today's workers report they are overworked and underappreciated. This is partly because many retailers are not sure what they should be doing to... »

Managing Part-Timers

10 Traps to Avoid Motivating full-time employees is hard enough, but part-time workers pose a special challenge. How do you light fires under people who are with you... »

Conducting a Great Performance Review

The performance review: an ordeal that's loathed, feared and often rescheduled until it can't be put off any longer. So common is the tendency to disparage the tradi... »

The Coach Approach

Let's say you have an employee who always takes too long to get certain job tasks done. And causes delays and costs you time and money. What do you do? Wait—th... »

Getting Staff to Stick

Retail isn't always a picnic, especially during the holiday season. Dealing with rushed, even rude customers and doing "gruntwork" for hours on end can make staffers... »

Painless Payroll

Most business owners think of attorneys' fees for legal advice or accountants' fees for financial advice or tax prep as a cost of doing business. But they don't put ... »


Who gets paid overtime? If you're like most employers, that question causes more than a few sleepless nights. After all, a good deal of money rides on the answer. Lo... »
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