Make the Holidays Merry
You can take steps to reduce stress levels and stimulate more sales during the coming Christmas season. Schedule early, plan strategies for angry customers and monitor your own attitudes to pave the way for tranquil profitability.
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If you're looking to hire seasonal employees, here's a quick checklist to run down, to make sure you're only hiring the very best.
What qualities should one look for when making a new hire?
Do you have staff just lounging around at the RMU? Are they making the most out of every sales opportunity that passes them by? Here's how to get your employees enthusiastic about making sales.
Feel like you're playing employee roulette? Stop hoping for the best and start hiring people who will excel.
In today's highly competitive business world, your employees have a lot of options to work elsewhere. Here are 10 cost-effective ways to keep your best employees from seeking greener pastures—without breaking the bank.
The holidays can turn even great customers into customonsters. Here are seven tips for handling difficult and demanding customers when the pressure's on.
At the most basic level, every successful retailer must know how to display merchandise, schedule staff and take inventory. But those basic retail skills are only part of the picture when it comes to owning or managing a store.
Do non-family employees feel like "outsiders" in your family business? If so, it's a sure bet that they have low morale and simmering resentments that are going to cause problems and affect profits. It makes sense, then, to take action that will
Not long ago, many employers looked askance at older workers, figuring they lacked the drive and imagination of their youthful counterparts. And besides, went the reasoning, younger people would work for less money.